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PS5 shoppers were sent random items instead — Here's what Amazon is doing about it | Laptop Mag

PS5 shoppers were sent random items instead — Here's what Amazon is doing near it

PS5
(Image credit: Sony)

PS5 orders (and pre-orders) accept proven to exist an absolute mess. Whether it'due south because Walmart sold out its stock in less than a infinitesimal or because scalpers are programming bots to buyout thousands of consoles then resell them for triple the toll, there are too many facets of this experience that have been nightmarish for consumers.

However, things seemed to just go along getting worse when buyers in the United Kingdom opened their PS5 packages to find random items instead. IGN reporter Bex Apr May recounted her own feel in which she opened up the supposed PS5 packet and instead received an air fryer.

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Amazon is finally responding to this mess, confirming that it managed to secure a new stock of PS5 consoles. Customers in the United Kingdom who reported being affected past this volition be sent a new PS5 inside the next two weeks.

The e-mail Amazon sent reads: "We are pleased to confirm that we will be able to secure a PlayStation v for you every bit a replacement for the order that you lot didn't receive." Withal, consumers do demand to confirm that they wish to re-order the PS5 from Amazon in order for it to become through.

Even then, at that place's no explanation for how this even happened. Hundreds of consumers were either left with random items or a notification that suggested the console was delivered merely no actual box showed up. Sure theories suggest this wasn't an accident, merely instead, the product of conscious manipulation.

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In May's tweet, we tin can come across that the box was close with clear tape, and apparently, many consumers in the UK likewise noticed this. Amazon boxes are usually sealed with a distinct black tape that shows the visitor's logo. Information technology's possible that someone opened these boxes, stole as many PS5 consoles as they could, and replaced them with miscellaneous items before shutting the package again with generic battle tape.

Obviously, this is but speculation, but something strange definitely happened and Amazon has however to ostend what exactly went downwards.

Momo Tabari

Source: https://www.laptopmag.com/news/ps5-shoppers-were-sent-random-items-instead-heres-what-amazon-is-doing-about-it

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