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Deactivate or Reactivate Users

What information technology means to conciliate a user, and how to do information technology as well equally disengage information technology

Written past Joel Bradley
Updated over a week ago

Applies to Free, Bones, Business concern

Admin privileges required

Sometimes, you may need to remove a user's access to your Team. Perhaps you are part of a visitor where i of your coworkers transferred to a section where they no longer demand access. Perchance you're role of a school system where y'all demand to cycle in and out students each twelvemonth as users graduate or gain admission. Whatever the instance may be, we provide deactivation every bit a process to ensure you can cleanly remove a user's access to the Team when needed.

If yous wish to deactivate a user, visit Users and permissions under Admin settings. While browsing the user tabular array, you lot can hover over the rightmost Actions cavalcade of the user you wish to deactivate, as demonstrated below:

Subsequently confirming your decision to deactivate a user, the user will immediately be deactivated, instantly removing their access to the Team. A deactivated user is NOT a deleted user - they will withal occupy a seat on your Squad business relationship and count towards a billable user.

We keep track of deactivated users for several reasons:

It keeps track of the questions, answers, and comments posted by that user. Though they may not have access, their content will nevertheless be in the Team.
It prevents a new user with the aforementioned electronic mail equally the deactivated account from rejoining the Squad by any means.
Information technology allows an Admin to reactivate the user at a afterwards appointment in the issue that they need to regain admission to the Team.

Deactivation is non a permanent activeness, and can be undone in the class of reactivation. This can be helpful if the deactivation was only a temporary need, or simply to disengage a error was made in deactivation. When viewing the listing of Deactivated users, you tin hover over their deactivated condition on the rightmost column to view the selection to Reactivate User:

After confirming your conclusion to reactivate a user, the user volition immediately render to being a normal fellow member of the Team, and regain admission. They volition not take to re-register or receive a new invite, their access will be returned in the same fashion as when they last had access to the Team.